Leković, Ksenija

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  • Leković, Ksenija (2)
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Author's Bibliography

Hospitality digital marketing and technology transformation challenges

Zakić, N; Ćurčić, Nikola; Leković, Ksenija

(Univerzitet u Kragujevcu - Fakultet inženjerskih nauka - Centar za kvalitet, Kragujevac, 2022)

TY  - JOUR
AU  - Zakić, N
AU  - Ćurčić, Nikola
AU  - Leković, Ksenija
PY  - 2022
UR  - https://intam.institut-tamis.rs/handle/123456789/223
AB  - The subject of the paper is the importance of investment in the implementation of new technologies in the digital transformation of hotels within the marketing and business development objectives. For this paper, empirical research was conducted in over 30% of the total number of 4 and 5-star hotels in Serbia (41 hotels) in 2021 on the use of modern technologies in the digitalization of hotel business, related to the hotel characteristics. The implementation of cloud technology, energy management, automation, and technologies of sophisticated machine learning was considered. The difference in statistical significance was shown in the revenue level and investments of the hotels in the last three years in the technologies of sophisticated machine learning, which also affected the achieved level of digitalization of the aforementioned hospitality operations. Undoubtedly, it is a positive finding that hotels with a high and medium level of digitalization together make up over 80% of the surveyed hotels, which indicates a high level of awareness of hoteliers about the importance of digital technologies for customer relationship marketing and business development objectives, as well as broader sustainable development goals
PB  - Univerzitet u Kragujevcu - Fakultet inženjerskih nauka - Centar za kvalitet, Kragujevac
T2  - International Journal for Quality Research
T1  - Hospitality digital marketing and technology transformation challenges
EP  - 1148
IS  - 4
SP  - 1133
VL  - 16
DO  - 10.24874/IJQR16.04-12
UR  - conv_207
ER  - 
@article{
author = "Zakić, N and Ćurčić, Nikola and Leković, Ksenija",
year = "2022",
abstract = "The subject of the paper is the importance of investment in the implementation of new technologies in the digital transformation of hotels within the marketing and business development objectives. For this paper, empirical research was conducted in over 30% of the total number of 4 and 5-star hotels in Serbia (41 hotels) in 2021 on the use of modern technologies in the digitalization of hotel business, related to the hotel characteristics. The implementation of cloud technology, energy management, automation, and technologies of sophisticated machine learning was considered. The difference in statistical significance was shown in the revenue level and investments of the hotels in the last three years in the technologies of sophisticated machine learning, which also affected the achieved level of digitalization of the aforementioned hospitality operations. Undoubtedly, it is a positive finding that hotels with a high and medium level of digitalization together make up over 80% of the surveyed hotels, which indicates a high level of awareness of hoteliers about the importance of digital technologies for customer relationship marketing and business development objectives, as well as broader sustainable development goals",
publisher = "Univerzitet u Kragujevcu - Fakultet inženjerskih nauka - Centar za kvalitet, Kragujevac",
journal = "International Journal for Quality Research",
title = "Hospitality digital marketing and technology transformation challenges",
pages = "1148-1133",
number = "4",
volume = "16",
doi = "10.24874/IJQR16.04-12",
url = "conv_207"
}
Zakić, N., Ćurčić, N.,& Leković, K.. (2022). Hospitality digital marketing and technology transformation challenges. in International Journal for Quality Research
Univerzitet u Kragujevcu - Fakultet inženjerskih nauka - Centar za kvalitet, Kragujevac., 16(4), 1133-1148.
https://doi.org/10.24874/IJQR16.04-12
conv_207
Zakić N, Ćurčić N, Leković K. Hospitality digital marketing and technology transformation challenges. in International Journal for Quality Research. 2022;16(4):1133-1148.
doi:10.24874/IJQR16.04-12
conv_207 .
Zakić, N, Ćurčić, Nikola, Leković, Ksenija, "Hospitality digital marketing and technology transformation challenges" in International Journal for Quality Research, 16, no. 4 (2022):1133-1148,
https://doi.org/10.24874/IJQR16.04-12 .,
conv_207 .
1

Cognitive Component of the Image of a Rural Tourism Destination as a Sustainable Development Potential

Leković, Ksenija; Tomić, Slavica; Marić, Drazen; Ćurčić, Nikola

(MDPI, Basel, 2020)

TY  - JOUR
AU  - Leković, Ksenija
AU  - Tomić, Slavica
AU  - Marić, Drazen
AU  - Ćurčić, Nikola
PY  - 2020
UR  - https://intam.institut-tamis.rs/handle/123456789/194
AB  - Sustainable tourism should maintain a high level of tourist satisfaction, so identifying components of tourism destination image plays an important role in destination management and marketing. This study aims to explore issues related to the image of a rural tourism destination, with the focus on the cognitive component. It also aims to analyze three dimensions of the cognitive component: functional, mixed, and psychological. Furthermore, this study gives the answer to the question of which dimension of the cognitive component makes the most significant impact on the general image of a rural tourism destination. The sample comprised 562 respondents. Data analysis included exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM). The results indicate the existence of three dimensions of the cognitive component, and it can be concluded that the psychological dimension of the cognitive component has the most significant impact on the general image of a rural tourism destination.
PB  - MDPI, Basel
T2  - Sustainability
T1  - Cognitive Component of the Image of a Rural Tourism Destination as a Sustainable Development Potential
IS  - 22
VL  - 12
DO  - 10.3390/su12229413
UR  - conv_185
ER  - 
@article{
author = "Leković, Ksenija and Tomić, Slavica and Marić, Drazen and Ćurčić, Nikola",
year = "2020",
abstract = "Sustainable tourism should maintain a high level of tourist satisfaction, so identifying components of tourism destination image plays an important role in destination management and marketing. This study aims to explore issues related to the image of a rural tourism destination, with the focus on the cognitive component. It also aims to analyze three dimensions of the cognitive component: functional, mixed, and psychological. Furthermore, this study gives the answer to the question of which dimension of the cognitive component makes the most significant impact on the general image of a rural tourism destination. The sample comprised 562 respondents. Data analysis included exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM). The results indicate the existence of three dimensions of the cognitive component, and it can be concluded that the psychological dimension of the cognitive component has the most significant impact on the general image of a rural tourism destination.",
publisher = "MDPI, Basel",
journal = "Sustainability",
title = "Cognitive Component of the Image of a Rural Tourism Destination as a Sustainable Development Potential",
number = "22",
volume = "12",
doi = "10.3390/su12229413",
url = "conv_185"
}
Leković, K., Tomić, S., Marić, D.,& Ćurčić, N.. (2020). Cognitive Component of the Image of a Rural Tourism Destination as a Sustainable Development Potential. in Sustainability
MDPI, Basel., 12(22).
https://doi.org/10.3390/su12229413
conv_185
Leković K, Tomić S, Marić D, Ćurčić N. Cognitive Component of the Image of a Rural Tourism Destination as a Sustainable Development Potential. in Sustainability. 2020;12(22).
doi:10.3390/su12229413
conv_185 .
Leković, Ksenija, Tomić, Slavica, Marić, Drazen, Ćurčić, Nikola, "Cognitive Component of the Image of a Rural Tourism Destination as a Sustainable Development Potential" in Sustainability, 12, no. 22 (2020),
https://doi.org/10.3390/su12229413 .,
conv_185 .
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